Returns

Don't worry if your item doesn’t Fit or if your not totally happy with your purchase, we offer a no hassle return.

We want you to love your item, so we are happy to offer a full refund or exchange within 14 days of receiving your order.

To return an item please send us an email to confirm the return serenityten@hotmail.com

When we have approved the return we will ask you to return your items and include the returns form.

When we receive your item we will refund the order, minus any shipping charge, through the original purchasing method.


All we ask is that

  • Your item is unused and in the same condition that you received it with tags attached.
  • We recommend you return the items via a recorded delivery method. We can’t accept liability for lost of damaged items before they reach us.
  • Returns wont be accepted outside our refund/ exchange period.
  • Returns are processed within 7 working days, it can take up to 10 working days to process card refunds to your bank account.
  • We reserve the right not to refund you if you return items to us outside the terms of our policy.
.site-header__logo-image img { max-width: 1000px !important; }